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Receptionist (20653-088) Permanent Job

1 month ago Human Resources Coventry   27 views
Job Details

Warwick Accommodation

Permanent Position - working 5 days over 7 

You will have the responsibility to provide exceptional customer service to our 25,000 students and 100,000 conference delegates plus other visitors throughout the year. 

Part of a friendly team in a fast-moving, professional department, you’ll draw on a range of IT and communication skills to provide a host of reception and administrative services. The role will require you to provide cover over two reception desks at certain times of the year and as such experience of successfully working in a busy, customer-focused environment and of supervising a small team of staff is essential. Hotel and/or Student Finance experience would also be an advantage. 

Current shift patterns are as follows but these are subject to change due to business levels. You will be allocated shifts on a rota basis in line with the below. 

Term Time Shifts Hours:

Weekdays 08:00 – 16:00, 12:00 – 20:00, and weekends 10:00 – 18:00. 

Vacation Shift Hours;

Mon – Sun 07:00 – 15:00, 15:00– 23:00. 

You will be involved in the check in and check out of a high volume of customers, providing assistance, answering general enquiries and rectifying issues should they arise. You will also be responsible for the monitoring of all keys, receiving and processing large cash payments, handling bookings and other general clerical duties as required. 

For an information pack please apply on line at www.warwick.ac.uk/jobs or by e-mail to [email protected] and quoting the relevant reference number. 

Previous applicants need not apply.

Full details of the duties and selection criteria for this role are found in the vacancy advert on the University of Warwick jobs page. You will be routed to this when you click on the Apply button.

Organization Description
The University of Warwick is a public research university on the outskirts of Coventry, England. It was founded in 1965 as part of a government initiative to expand higher education.